CAPE TOWN | NORTHERN SUBURBS

Range of Services

Post-Operative – to provide care and support for people following a discharge from hospital, typically after an operation or illness.

Most of our clients will leave hospital after having an operation and need someone with them to provide a wide range of care services until they recover and are able to support themselves. Rehabilitation care is a service that allows people to be able to return home rather than being transferred to a residential/nursing home or stay in hospital.

A key factor which was established in 2008 was the belief that people should have the choice to spend their time at home surrounded by family and familiarity.

End of life care in the home is a service that is in increasing demand due to the ability of the care to be specifically tailored to each client’s needs. You can take great pride in providing end of life care and it is very satisfying to know that you have enabled someone to remain at home towards the end of their life.

Live-in care is essential for those who need 24 hour support but want to stay at home rather than moving into residential or nursing care.

We provide personalised, tailored Live-in care to suit the needs, wishes and desired outcomes of the client and their family. Live-in care can come in all shapes and sizes, but the most important thing to remember is that you can tailor the service to suit the client’s needs.

Support at night can be a hard thing to find. It seems that very few companies provide this service but there is a market for it.

There are different types of night care that are affected by the client’s level of need. Sleep-in care require a carer to sleep at the client’s property overnight but they can be disturbed during the night for a short duration of time on no more than 2 occasions. An alternative is wake-in care that requires the carer to be awake throughout the night. This would usually only be required by a client with extensive needs.

Dementia is a condition that is becoming more and more common, and since we were established in 2008 we have provided a range of support tailor made for those affected by Dementia.

Our Dementia and Alzheimer’s care services offers a tailored support package to those affected by these conditions. Our care assessments, staff training and customer support are designed to support those with the early stage of Dementia and those with severe Dementia.

Pet care is a growing market. More and more people are choosing to keep their pets at home whilst they are away.

This service is also ideal for people who work and want the peace of mind that their pets will be walked, fed, toileted and generally checked upon whilst they are away from their property. Other additional benefits include improved security to the property by having a regular visitor whilst the client is away.

Post-Operative provides a tailored service for our clients with physical disabilities to support our clients in their daily lives.

The service we provide for our clients with physical disabilities goes one step further than our competitors. The care service is specially tailored for the individual but furthermore we provide a full evaluation of your home free of charge. This evaluation can be supported by a separate occupational therapy assessment, and we will work with you to help you source equipment or adapt your home.

Providing care for children can arise for a number of reasons. The parent may be recovering from an operation or illness, the child may have an illness of their own, or the child may not have family of their own.

Post-Operative provides services that care for, support and protect children. The overall aim of our care for children services is to provide all children with the support and opportunities that all children deserve. Working with children is very rewarding and it is a real achievement when a child finds their voice and independence.

Personal care covers a wide range of tasks that include:

  • Assisting clients with their personal hygiene and toileting requirements – includes toileting support and changing incontinence pads through to supporting clients with stoma bags and emptying catheters. Our team also assist our clients with showering, bathing, strip and bed washes. 
  • Assistance with medication – this ranges from prompting to collecting medication. 
  • Assistance with meals – this includes preparation of microwave meals and making sandwiches. 
  • Assistance with dressing – this includes helping clients to get dressed, or to dress them fully if they are unable to so themselves.

One of the most common areas people need extra help is around the house or garden, particularly if their level of mobility is not what it once was.

Domestic care covers any number of day-to-day activities from preparing breakfast to loading the washing machine; from changing the bin to replacing a light bulb. Our domestic carers are trained to deal with many different household tasks, completed to the clients own preferences and personal standards. Our staff’s role for this service is to work as part of a team to maintain standards of cleanliness and hygiene within the individual’s home, whilst ensuring a safe, comfortable environment at all times.

Mark Smith ~ Franchisee

Mark’s passion is to bring excellent service and care for customers in their own home. Firsthand experience of seeing how high quality care can benefit people’s lives has led Mark to work in an industry which he considers to be ‘very emotionally rewarding.’ Mark  brings a wealth of professional management expertise to the company and his dedication and devotion to outstanding customer service is a priority.

Mark is well suited to the care industry as he has demonstrated a life long passion for assisting people and he is now translating this by setting up a community-minded service to make a positive difference in people’s lives. “I am excited to be able to utilize my experience to deliver the highest quality care and exceptional customer service. We are a professional, friendly and approachable team.”

Our Brand

Most of our clients will leave hospital after having an operation and need someone with them to provide a wide range of care services until they recover and are able to support themselves. Rehabilitation care is a service that allows people to be able to return home rather than being transferred to a residential/nursing home or stay in hospital.

Homecare is one of the biggest growth sectors in the world. The market is growing as a result of increasing life expectancy – many of our Senior Citizens now reach the age of 100 and most people wish to remain in their own homes for as long as possible. We have an aging population with an increasing care requirement due to physical problems associated with old age but there is also demand for additional specialist care needs for people with conditions such as dementia and Alzheimer’s and terminally ill patients.

There is a strong desire from all local authorities, voluntary groups, individuals and families for older people to continue living in their own homes for as long as possible.The key indicators show that demand will increase for care, and supply must increase to meet that demand.

This is a business that revolves around the people. Broadly speaking, our services fall into two categories. These are Home Care services and Supported Living.

Home Care

This is where a carer comes into a home to help with practical and personal tasks which include such things as:

  • Washing, bathing, shaving and oral hygiene
  • Dressing and undressing
  • Nail care, hair care, foot care
  • Support with medication
  • Preparing nutritionally balanced diets in line with individual values, beliefs and culture
  • Support with individual programmes of rehabilitation
  • Household tasks including shopping, housework and laundry
  • Care of pets

Supported Living

This enables people with physical disabilities or learning difficulties to take control of their own lives. It provides extra support to enable people to live in their chosen location and community and to access the facilities around them. The level of support provided is personalised to the individual’s needs and can include such things as:

  • Visiting a day centre
  • Going to the local shops or cinema
  • Helping to look after a pet
  • Keep in touch with friends and social contacts

In the areas that we work in we are renowned for the quality of the care that we provide. All care companies should aim to deliver good quality care – we aim to deliver excellent quality care! Our care philosophy treats each of our clients as an individual and ensures that we look after their particular needs. Every one of our clients has a care package designed to meet their individual needs and all of our clients contracts are highly personalised.

What our satisfied clients have to say

"A note to say thank you for everything! From the first telephonic discussion just enquiring about your services, I found you to be extremely polite and very professional and I admired your passion. The service I received was exceptional. Thank you for caring and for your support during my recovery after having 2 back operations. I will definitely recommend your services!!! With much appreciation and sincere gratitude."
Mrs Janine Bartes
"From us all and on behalf of my dad, thank you so much. I am not sure my dad ever understood why he had a carer but I do know that he welcomed their help and support and hugely appreciated it. Thank you to you and your team for all your kindness, support and help since the beginning of 2019. It was a rough year with regards to his health but with your team on board things were definitely made a lot easier and gave us peace of mind that he is well cared for. We will gladly refer your services to friends and family. Many thanks."
S P Claassen

The Latest News and Events

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Date: 6 October 2019

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Contact us using the details below or fill in the form and let us know what your needs are.

Contact Mark Smith

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Cape Town Northern Suburbs -33.883100, 18.700000 Cape Town Northern SuburbsMark Smith – Franchise OwnerCell: 072 498 8775Website: www.ahn-northernsuburbs.co.za

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